Despite the existing Counter Code of Practice for e-books, there is a lack of a common standard for e-book statistics when it comes to defining “a download.” Publishers can deliver statistics on different levels; title level, chapter level or even page level, and still be Counter compliant. Because of these inconsistencies, a relevant comparison between publishers can’t be done. On top of that many of the e-book packages are not COUNTER compliant at all and include tables, graphs, videos and self-assessment tests in their statistics.
The lack of comparable statistics leaves acquisition librarians confused with no support in the renewal process, because there is no way of knowing how to compare "title” use and "page” use. It also makes it hard to establish value for money and to justify purchases to our stakeholders.
The objective of the presentation is to show how difficult it can be to analyze and compare usage statistics from different e-book packages. It will show examples of usage statistics from e-book packages at Uppsala university library and illustrate how complicated and complex the analysis gets when type of usage statistics in considered. This presentation has no easy solution to the problem, but it highlights the importance of a common standard for e-book statistics and higher awareness among librarians.