After a new position for an Electronic Resources Librarian was created and filled at DePaul University, the Serials & Acquisition Librarian and the new Electronic Resources Librarian set up weekly meetings to work together to visually map out key processes. After some false starts, we found success with mapping out these processes using Visio and began tackling some of the less well defined of our processes. Creating visualizations of our workflows helped us to identify potential bottlenecks and to rethink our procedures, and this process also revealed areas of ambiguity in our current operations that we could address and eliminate.
Our poster will cover how we chose which processes to prioritize for mapping out, what problems we encountered when trying to visualize our workflows and how this work has concretely benefited our daily work. This should be useful to any librarian who wants to revisit, or more concretely document, their current workflows and procedures, and will be particularly helpful for those librarian who work in, or with, Electronics Resources and Acquisitions units.