32nd Annual Charleston Conference Issues in Book and Serial Acquisition
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Friday, November 9 • 5:45pm - 6:30pm
The Buck Stops Here: The Importance of ROI and How to Demonstrate Value in a Corporate Library Setting

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With the economic downturn libraries need to show a return on investment on each dollar they receive, especially within the collection development budget. Library's collection development decisions for e-journal and e-book purchases need to be based on detailed analytics, e.g., review of usage statistics reports and cost-per-use calculations. The process of gathering statistics from dozens of supplier platforms and then creating custom cost-per-use reports is manual and time consuming. Additionally, in a corporate library settings, ad-hoc reporting, historical trending bears significance. At the end of 2010, the Library acquired a product, called SwetsWise Selection Support, to be implemented in 2011. The benefit of the new product was that it could "gather stats" automatically. Additionally, the Library staff did its own customization and imported historical data for creating trending reports for budget analysis and uploaded cost and usage data for ebooks.

The presenters will discuss the importance of libraries showing ROI and how the library creatively put together a product they needed in order to proves it value to its financial and upper management teams. The presenters would also like to open a discussion of how other libraries are showing their return on investments.


Marija Markovic

Team Leader, Portfolio Management, Abbott Laboratories
Marija Markovic is Team Leader, Content Portfolio Management at Abbott Laboratories library.  Her responsibilities include e-journal and e-book portfolio lifecycle management, contract negotiations,  forecasting resource allocation and oversight of the Technical Services team. In... Read More →
avatar for Christine M. Stamison

Christine M. Stamison

Senior Customer Relations Manager, Swets
Christine Stamison, Senior Customer Relations Manager for Swets, has worked in various positions in the subscription agent industry for the past 20 years. Previously, she worked for 13 years in academic libraries, primarily in Serials, at both the University of Illinois at Chicago... Read More →

Qinghua Xu

Associate Information Scientist, Abbott Laboratories
Qinghua Xu joined Abbott Laboratories as the Associate Information Scientist in 2011. In this role, she administers the integrated library system and link resolver, and troubleshoots online journal and book access.  She is also responsible for the development and regular reporting... Read More →

Friday November 9, 2012 5:45pm - 6:30pm EST
Francis Marion Rutledge Room 387 King Street, Charleston, SC 29403