In 2009, The California State University Libraries had a problem. Obtaining journal articles via ILL wasn’t meeting their patron’s delivery expectations and all too often articles went unclaimed wasting time and money. Sound familiar? To solve this problem, the CSU Office of the Chancellor worked closely with Copyright Clearance Center to develop a cost-effective, expeditious article delivery service called "Get It Now" that’s putting a smile on the faces of both patrons and librarians. Today, Get It Now is used by over 130 academic institutions and is tightly integrated within the content search and ILL workflows via seamless integration with Ex Libris SFX, ILLiad, Odyssey, and other library applications. Millions of journal articles from over 30 leading publishers are now available within minutes, 24 x 7, at special academic rates. Come learn more about Get It Now, find out how it’s integrated with SFX, and hear directly from an ILL librarian how their institution is using and benefiting from it.