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32nd Annual Charleston Conference Issues in Book and Serial Acquisition
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Saturday, November 10 • 11:15am - 12:00pm
Making the Most of Your Data: Embedding Business Intelligence into Daily Operations

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Increasingly under pressure to demonstrate their value to the objectives of the institution or consortium, libraries are looking for ever more creative ways to improve efficiency and productivity. Powerful analytic capabilities enable libraries to put numbers on their value and to expose tangible evidence of their leading role in the academic lifecycle. From usage data and onwards, analytics shed light on the inner workings of the entire institution, as well as those of the library. Valuable insight into libraries’ operation can be gained via purchasing trends, comparative analysis, and even predictive analysis—helping managers to better to plan their daily operation. During this session, we will review Virginia Commonwealth University’s strategy to leverage library data and integrate it seamlessly day-to-day workflows.


Susan M. Stearns

Vice President, Strategic Partnerships, Ex Libris Group
Susan Stearns is Vice President of Strategic Partnerships for the Ex Libris Group.  She has responsibility for working with major library and vendor partners and was instrumental in establishing the major collaborative partnership programs for Ex Libris Alma.  She joined Ex Libris in 2004 as Director of Operations and soon thereafter Vice President of Professional Services for Ex Libris North America. Prior to Ex Libris, Susan worked in... Read More →

Saturday November 10, 2012 11:15am - 12:00pm
Courtyard Marriott Cypress Ballroom North 125 Calhoun Street, Charleston, SC 29401