In the Jean Russell Quible Technical Services and Collection Management department at Virginia Tech, legacy workflows were preventing us from taking our electronic resources management into the 21st century. To make the changes that we needed, our Acquisitions Department head launched EWWW (Electronic Weekly Workflow Work). The EWWW model has enabled us to map out our existing processes and to efficiently design new workflows for our licensed electronic resources. With a sense of humor and some creative sticky notes, workflows have been transformed from dull to delightful. This presentation will cover the evolutionary process of transforming legacy electronic resource management workflows.
