Don’t miss the opportunity to join your colleagues and EBSCO for an informative discussion about a strategy that will help you lay a solid foundation upon which you can build a powerful collection.
The right usage analysis tool can help you assess the effectiveness of your library’s collection development and access tool choices, and the right discovery tool can maximize exposure of your collection — affording you more time to develop a collection that will empower your users so they can achieve their research objectives.
Join EBSCO at the 2012 Charleston Conference, where a panel of noted librarians and EBSCO experts will share their insights about the successes, challenges, and roadblocks associated with implementing an effective strategy that will help you build the collection your users need.
Libraries continue to struggle with cataloging e-books, managing records from multiple sources, customizing URLs, merging records from multiple sources, and managing updates and deletes. Holly Tomren, Drexel University, and Sarah Haight Sanabria, Southern Methodist University, will describe their processes for cataloging e-books along with their experiences during the beta pilot test of cataloging e-books using the WorldCat knowledge base. David Whitehair, OCLC, will provide additional information about the new WorldCat knowledge base functionality. Please join us for a lively discussion and share your experiences related to managing e-book cataloging.
At the Charleston Conference last year we presented a conceptual design for the Global Open Knowledgebase (GOKb), a project to create and maintain a community source e-resource knowledge base, one built by and maintained over time by the community and freely available for use by all. Since that time much progress has been made. The project has received funding from the Andrew W. Mellon Foundation, the initial conceptual design has been realized in a conceptual data model, and we are having conversations with a range of data providers and vendors. This session will provide an update on the scope and design of GOKb; describe points of intersection with our sister project in the UK, KnowledgeBase Plus; and outline ideas for a community maintenance plan. In this Lively Lunch we want to get feedback from the Charleston community on what GOKb could be and how it should be managed. We welcome all input at this formative stage in the project. Who should we be talking to? What will trip us up if we don’t do it right? How would you like to become involved?
The value of library resources is coming under increasing scrutiny as the transition from print to digital text accelerates. As a contribution to the discussion about how to value library resources appropriately, we will bring together a group who are interested in the usage of those resources, particularly of monographs in both print and digital formats. During the session, participants will tackle two objectives.
First, they will consider existing studies of the uses of print and electronic text and the venues, problem formulation, and data collection strategies for a research project that would test two hypotheses:
Hypothesis 1: When a book is fully available online, print circulation will be flat or go down.
Hypothesis 2: When a book is online with limited viewing (e.g., GBS snippet view or search-only), print circulation will be flat or increase.
The results of experiments based on these hypotheses will inform the prospects for large-scale collaboration on the management of print collections as libraries repurpose their spaces and as scholars, students, and publishers take advantage of the affordances of digitized text.
Second, participants will consider more broadly how libraries and publishers measure the usage of licensed e-book collections and the implications of tracking the value of such collections in the context of e-journal as well as traditionally purchased print book collections. As monograph collections show signs of moving more steadily to digital versions, such value calculations are consequential not only to collecting choices but also over time to publishing choices.
Participants will have an opportunity to review current practices and identify future research or standard-setting requirements.
Taking these components together, the session will serve as a milestone in the understanding of usage measurement and value analysis for monographs in an increasingly digital context.
Collections librarians Tony Horova (University of Ottawa), Nancy Gibbs (Duke University), Jessica Grim (Oberlin College) and Helen Clarke (University of Calgary) join Tim Williams from Edward Elgar Publishing and Michael Zeoli from YBP to discuss why independent publishers are increasingly building their own content platforms and the benefits and challenges this brings for acquisition librarians in managing their collections. Delegates will hear both the library and independent publisher's perspectives.
In a time of major turbulence in the book industry, why are independent book publishers increasingly investing in expensive technology to host books when aggregators already do this job for them? Why do some libraries prefer ebooks on publishers' platforms? What are the challenges for librarians in managing this alongside DDA, e-preferred and print approval plans?
Issues such as technology decisions, license terms, business models, workflow issues, and the challenges faced by librarians in dealing directly with publishers at a time when library budgets and staff are increasingly stretched will be discussed.
The participants on the panel all have extensive experience will collections development and emerging electronic business models such as e-approval plans, DDA, publisher collections.
As part of the 2CUL vision (http://2cul.org/node/17), Columbia and Cornell University Libraries strive to merge their respective core operations by 2015. In an effort to find mutual grounds for collaboration around E-Books, a small cross institutional task force, with members from collection development, access services and technical services was formed in June 2011. The TF was charged to investigate the wide spectrum of issues surrounding eBooks at Cornell and Columbia and recommend steps that 2CUL should take to improve e-book access and management, and to propose an organizational framework that will ensure continued monitoring of these issues and appropriate action.
A year later, the task force has finalized its preliminary recommendations. In this presentation the two co-chairs of the TF (Colleen Major from Columbia and Boaz Nadav-Manes from Cornell) will focus on the Task Force’s efforts to examine local E-Book licensing, acquisition, and management work-flows; the ways we identified procedures and operations that can be streamlined and integrated as we move closer towards the goal of joint management of electronic resources; and describe the ways we have partnered with faculty and vendors (MUSE and JSTOR) to look at collaboration in a consensual, forward looking, perspectives. The presenters will provide a brief background of the 2CUL collaboration, an overview of our varied local practices, workflow environments and systems used to support the life cycle of an E-Book. We will speak to our institutional similarities and differences, and areas that have been identified from which we can build a stronger collaboration. The presenters will also provide a checklist of useful things to take into account as other institutions follow similar paths.
Many libraries separate collection development activities into two broad categories, that of “general” collections versus “special” collections. Although this makes for a clean distinction between two areas of library activity (roughly the work of librarians as distinct and separate from that of archivists), in between these two poles lie “distinctive collections” – items that are neither especially rare nor unique (special), but are also not run-of-the-mill monographs or journals. Government documents, numeric datasets, ephemera, area collections, audiovisual media, born-digital materials – these are all recognized subsets of library collections with their own frameworks (more or less developed) for acquisition, cataloging/metadata, preservation, inter-institutional collaboration. Falling as they do somewhere between “general” and the “special” collections, these distinctive collections are often overlooked in traditional collection development and public service activities.
This panel discussion will demonstrate that failing to understand distinctive collections on their own terms is a mistake. A full appreciation of “distinctive collections” allows libraries to think creatively about a number of timely issues, including how much of selection duties can be outsourced through patron-driven acquisitions and approval plans, the role of collaborative collection development, and appropriate resource allocation to the acquisition and management of these collections. This session will present a big-picture overview of how distinctive collections and their management fit into the overall collection profile of a library, and case studies of distinctive collections along the continuum within a single research university library. Attendees will take away a conceptual framework for distinctive collections and an appreciation for how this framework might guide some of the more pressing issues facing the profession.
In 2008, we found that only about 20% of five academic libraries' 2006 print book content was available from the ebook aggregator marketplace, and that only 4% of ebook content was available from all four major aggregators (EBL, Ebrary, Ebsco, and MyI Library). This presentation will poll the audience and present 2012 availability: is it the status quo or a quantum leap? After revisiting print vs ebook availability, we'll delve into the newly competitive world of major aggregator subscription products (Ebrary vs Ebsco) with an objective comparison of content breadth, depth, & quality. The new kids on the block--the university press aggregators (JSTOR, Oxford, and Project muse)—will be examined in the general aggregator context. On the publisher side, case studies will reveal the extent to which some are still holding back their prime content. Finally a 'big data' comparison will shed light on the future role the scanned behemoths Google books and Hathi Trust may play. Attendees can expect to leave the session with a big picture perspective on the breadth & depth of the current ebook aggregator marketplace and its major players.
Whether you are negotiating for new content or for an external vendor service, the outcome of these negotiations can vary considerably. This session will explore both library and vendor perspectives on what information and tactics can help ensure a more successful outcome for the negotiation process.
The librarian panelist will present a number of (anonymized) examples to illustrate what financial, and other, benefits can be achieved through negotiations. They will discuss how they tailor their approach to a negotiation for a given product and provide suggestions for librarians who are new to the negotiation process.
The vendor panelists will provide valuable insights into the vendor’s business model and its impact on your negotiation and some tips and tools on how to reduce surprises and achieve increased return on product investment with a better understanding of vendors' motivations.
Audience members will be polled at various points throughout the session to get their thoughts and experiences in regards to the negotiation process. Attendees can expect to leave the session with an improved understanding of what types of concessions they can request during the negotiation process, and how to approach these negotiations in a way that paves the road for a mutually satisfying resolution.
Proving the value of library collections has always been a concern of collection development librarians. Librarians have devised creative methods of gathering evidence to demonstrate to university administration the essential role libraries play in research productivity. In an attempt to demonstrate the value of library collections, librarians from the University of Kansas (KU) Libraries conducted a citation analysis study utilizing KU science faculty publications.
Using a random sampling of faculty from the departments of Physics, Environmental and Evolutionary Biology, and Geology, KU librarians developed lists of the citations in their publications and checked to determine if KU Libraries provides access to these citations in print or electronic format. In addition, a random sampling of the citations from the faculty publications was also examined to determine if the citations could be accessed through aggregator full-text databases, electronic journal packages, or print journals and monographs. The librarians also compared journal and monograph use and utilized the data collected as method of justifying budget allocation practices. Finally, the monograph citations were analyzed to determine the effectiveness of the approval plan profile by identifying the ratio of books that were purchased on the approval plan compared to books that were selected by librarians.
KU librarians will share their findings and discuss how they used the citation analysis to demonstrate the value of the library collections and inform collection development decisions.
Library collections are unique, growing organisms that need care and maintenance. Collections are shaped by local acquisition and maintenance practices and procedures making each one unique. The unique nature of collections and local practices necessitate libraries to develop collection review practices accordingly. This session will outline the steps and thought process involved in a first-time holistic collection review project of a library’s monograph, audio-visual, and journal collections. Learn how 15 librarians tackled an unprecedented review of its University Library’s entire physical collection. Come away with a clear understanding of the steps and decisions necessary to manage a successful collection review project. Hear about our communication and technology strategies that resulted in more faculty involvement than we ever could have expected. Visit our project wiki at (will provide if selected) for lots and lots of useful information.
Once upon a time many libraries had exhaustive collection development policies that included how many different kinds of atlases they needed and how often they replaced foreign language dictionaries. Does your library have a collection development policy? Has it been updated since the internet? Since you embraced ebooks? Should libraries have a collection development policy? If so then how should it be revised for the twenty first century? Is the main audience internal or external? Does copyright play a role? This session will be an interactive so bring your collection development policy philosophy to share.
This Panel discussion is an update from the 2011 Panel of the same topic. The objective of this session is an update and an expansion, illustrating to the publishing and library communities alike the opportunities to discover and subscribe to high-quality content from small to medium-sized information providers, which to date are overlooked because these information providers lack the resources to effectively market their content. Attendees can expect to come away from the session with additional understanding of the following: what types of content are they missing; NEW examples of sales and marketing strategies that are being used to get content out in the market, NOVEL subscription/pricing alternatives; SUCCESS stories from the trenches; and other. This session will discuss domestic U.S. and international publishers and markets alike. This session will provide commentary from both the publisher and librarian points of view.
In Summer 2012, the National Information Standards Organization (NISO) convened a working group to create a recommended practice regarding Demand-Driven Acquisition. This group, consisting of librarians, publishers, e-book aggregators and approval and ILS vendors, is developing a flexible model for print and e-book DDA that will work across all stakeholders. Its Recommended Practice, planned to be completed in 2013, is intended to support the ability of libraries to develop DDA plans that meet differing local collecting and budgetary needs while also allowing consortial participation and cross-aggregator implementation.
The working group co-chairs will discuss the background and impetus for the formation of the group and report on its progress starting out. As part of the information gathering phase of work, a discussion will solicit audience input on the recommendations to be included, which could include the following:
Resulting from the TRLN Beyond Print initiative, this pilot attempts to create a financially sustainable model for consortial acquisition e-books coupled with needed print copies, while moving the TRLN libraries and partner publishers to a decidedly electronic environment for books that will improve support for instruction and research. Working with a book vendor (YBP Library Services), TRLN and Oxford University Press hope to evolve a vending model for e-books that other consortia and their partner publishers would find useful.
In 2009, The California State University Libraries had a problem. Obtaining journal articles via ILL wasn’t meeting their patron’s delivery expectations and all too often articles went unclaimed wasting time and money. Sound familiar? To solve this problem, the CSU Office of the Chancellor worked closely with Copyright Clearance Center to develop a cost-effective, expeditious article delivery service called "Get It Now" that’s putting a smile on the faces of both patrons and librarians. Today, Get It Now is used by over 130 academic institutions and is tightly integrated within the content search and ILL workflows via seamless integration with Ex Libris SFX, ILLiad, Odyssey, and other library applications. Millions of journal articles from over 30 leading publishers are now available within minutes, 24 x 7, at special academic rates. Come learn more about Get It Now, find out how it’s integrated with SFX, and hear directly from an ILL librarian how their institution is using and benefiting from it.
In January 2013, the NCSU Libraries will open a brand new library, the James B. Hunt Jr. Library. Approximately 1.4 million volumes will be transferred to the new library from existing campus locations for opening day, with the majority of those collections being housed in an automated retrieval system (bookBot) and not in open stacks. A collections move of this size requires strategic planning reinforced and guided by lots of data, assessment, and clean-up of records, items, and processes. This system-wide effort has given us unique and unprecedented opportunities to assess our collections, their scope, access, composition, and trends in growth and use.
This presentation will describe the collections move project at NCSU Libraries focusing on the data gathered and assessment tools and strategies employed. It will describe what we learned about our collections and how these techniques can be employed by other libraries regardless of whether your collection are on the move or not.
Western Libraries, an academic library with an FTE of 34,000, and Ingram Coutts, have worked together to implement an e-preferred Patron Driven Acquisition (PDA) program at Western Libraries. This implementation has required collaboration between Coutts and Western Libraries collection librarians to develop effective profiles. These profiles allow the PDA collection to be filtered according to subject and non-subject parameters.
There are several aspects of this project that make it unique. First, every e-book that is selected by a PDA-preferred profile will automatically be loaded into the catalogue for PDA. Patrons will trigger a purchase if the book is accessed twice. Second, duplication is avoided because our holdings are sent to Coutts on a weekly basis. Third, the PDA program has been implemented across all collections areas at the University. And fourth, if a title is offered in both print and electronic, our default selection is for the electronic.
The first objective of this paper is to describe the Western Libraries journey from PDA trials to a system wide e-preferred PDA program. The second objective of this paper is to present our assessment strategy and outcomes of this collaborative project with Coutts.
Attendees can expect to learn how Western Libraries:
• Partnered with Ingram Coutts to implement this large-scale e-preferred PDA program
• Is assessing the e-preferred PDA strategy
• Addressed challenges during implementation of the PDA program.
We would engage the audience by:
• Presenting interesting, well-prepared material,
• Providing both the Coutts and the Western Libraries perspectives,
• Listening and responding to questions and comments from the audience, and,
• Providing recommendations and best practices for others who are interested in implementing a PDA program at their library.
The goal of many libraries, especially smaller ones, is not only to provide materials that meet the needs of their users but also to eliminate those that don’t. Careful selection is designed to make available materials that are useful to the community and that the community wants to use. Weeding removes those materials that are no longer used, are unattractive or damaged, or that contain inaccurate information. As currently taught, weeding is designed to provide a smaller number of excellent materials without the distraction of the dross. Patrons can more easily find the needles once the hay is removed. Part of this philosophy is based upon the physicality of print library materials and the fact that smaller libraries have limited space. Should the same principles then apply to digital resources? While digital resources have great potential to increase the amount of information available, should the library still attempt to assure that these resources are congruent with the mission of the library? Free resources such as Google Scholar and the proposed Digital Public Library of America potentially make available a broad array of texts. Should the smaller library link to these resources and encourage their use? Users in libraries with thousands of items will now have access to millions and will need to acquire the same skills as the users of large research libraries. These skills include sophisticated searching but more importantly the ability to evaluate information quality. While the physical items in the smaller library are vetted for their reliability, the users of these large databases will encounter, for example, medical and science books from decades ago. On the other hand, will those sophisticated enough to find these resources also have the skills to understand how to evaluate them? The audience members will be encouraged to add their views.
Including perpetual access in an electronic resource agreement is only the beginning. Many issues stand in the way of seamless ongoing access and challenge traditional definitions of “perpetual.” Librarians and vendors often fail to properly track the content to which an institution is entitled after a subscription has lapsed. New eBook editions complicate access to previous editions. Multimedia resources may rely on quickly outdated software, so that they become unusable even if the content still has value.
The presenter will discuss these challenges facing perpetual access to electronic journals, books, and multimedia resources, as well as strategies for working through them. This talk challenges the notion that there is a simple dichotomy between leased and owned materials.
This year in a hosted, but “no holds barred” session, Lively Lunch participants will be invited to hear about and discuss point of care tools in the health information setting. The session will begin with greetings and a short introduction by Nicole Gallo, representing the host sponsors of this lunch, followed by a short annual update on various health sciences scholarly publishing developments by Ramune Kubilius. Then, Susan Klimley will provide a survey of the point of care tools landscape: What are the various types of tools and how do some become more dominant than others? She will discuss marketing techniques, collection, as well as licensing implications that may include or exclude libraries and librarians. Moderator Deborah Blecic will add some discussion points, such as challenges and opportunities that may arise when an integrated team seeks to acquire and provide clinical information tool access. Can an optimal win-win scenario emerge when there are so many parties with differing interests and perspectives? Session participants will be invited to share their experiences and expertise.
Register online at http://healthscienceslivelylunch.eventbrite.com/.
The session is an exploration of library operational adaptations to the changing technologies of information distribution and usage. The librarians will present glimpses of the changes occurring in their library operations as they transition to services without print. The cadence of change particularly with respect to e-books continues to accelerate. The moderator will summarize some of the technology changes of the last year and a panel of librarians will explore, through the evidence of their changing library operations, a range of topics including: trends in e-book ‘acquisition’ and usage; developments in open access publishing; changes in consortia; and the role of librarians in instruction and evolving peer review and publication processes. After initial presentations, the panel and moderator will encourage questions, comments, and discussion with attendees.
Libraries are beginning to "right size" their legacy print collections and rely increasingly on shared collections. Most have at least rudimentary guidelines for weeding and transfer to storage. But the "dirty little secret" is that very few libraries have an overarching strategy and coherent plan that articulate exactly how the collections will be managed, how they will engage their communities in this process, and how it will ultimately benefit those for whom we steward the collections. This emphasis on the short-term tactical and not the long term strategic dimensions of collection management, and concomitant the tendency to keep the overall plan, to the extent it exists, a secret from faculty and students, eventually gets many libraries in trouble.
Join us on a mission to help libraries develop formal written collection management plans that explain how, what, when, where, and why they are managing their legacy collections and why it will benefit users. Such plans are not only procedural and policy, but political in purpose. Bring your own bits and pieces of a plan, along with your questions, stories, worries and ideas to discuss with a panel of collection managers who are in various stages of preparing coherent collection management plans for a university library, a college library, and a consortium of 18 college libraries. You will leave this session with strategies for responsibly performing your stewardship role, to communicate what you are doing, and to situate your local collection management efforts in the context of regional and national shared print programs.
In the traditional workflow for delivering electronic resources to patrons, acquisitions have been the bridge between collection development and cataloging. However, new Patron Driven Acquisitions (PDA) purchasing models have reordered workflows and reemphasized communications. The sequence of activities differs since e-book discovery precedes purchasing activities. Workflow complexities are further exacerbated in a consortia environment. The University of Colorado (CU) system collaborated to implement a consortia PDA pilot with Coutts on the MyiLibrary platform in December 2011. This presentation provides an overview of the pilot program and describes the workflow used for shared selection, cataloging, purchasing, and assessment of e-books among five separate Libraries. The presenters provide details on the most salient issues encountered at each phase of the process, such as: selecting pilot subject areas; developing a consortium profile; establishing best-practices for MARC record editing and loading; troubleshooting duplicated e-book titles at individual libraries; resolving invoicing logistics; and designing assessment criteria. Attendees will gain increased understanding of potential issues and possible strategies for implementing a PDA program at their own institutions.
Users have the Amazon/Apple advertised perception of e-books: easy to use, easy to download, access anywhere. Our students and faculty bring this perception into our libraries, but the academic e-book reality is different: tethered models, download limits, non-intuitive interfaces, access limitations.
This session will provide insights into our users’ experiences with e-books. Hear a panel of students and faculty discuss their perceptions and experiences using e-books from their academic libraries: how they discover library e-books, how they use (or want to use) e-books, if they encourage the library to purchase e-books, if given the option of paper or e-book - under what circumstances is one format preferred over another, what they like most about using e-books, what they wish were better and what changes they would recommend A moderator will encourage audience participation and time will be allotted for questions of the panel.
The question is no longer whether undergraduate libraries are expected to provide eBooks for students, but how best to manage these collections without the luxury of the resources and staff of larger libraries. From sorting through all the different models available to scaling traditional acquisition processes for large digital collections, how can a library avoid becoming overwhelmed by eBooks?
Panelists Mary Barbosa-Jerez of St. Olaf College, Cathy Goodwin of Coastal Carolina University, and Roberta Schwartz of Bowdoin College will share their experiences and success with eBooks in their libraries.
Living within the library materials budget today and leveraging resources is not easy. As competition for new products grows, budgets shrink, and costs soar. Publishers have expenses to cover to create a product or release it in new formats, market, distribute and license it. Increasingly, the margins on sales are slim and everyone wants a deal. Libraries are building collections by balancing need with value.
Success in doing so is dependent on good customer relationships between libraries and publisher/providers. As library staff members become increasingly savvy about business details, following best practices, and publishers seek competitive returns on investment, negotiations can become lengthy and complex. Major considerations in any transaction are price, licensing terms, and how much latitude there is for compromise when deals are made by consortia with complex factors such as when third-party providers are involved. Each party ultimately wants to pay or receive a fair price and to cultivate good business relationships.
This session will focus on how to achieve that without promising more than will be delivered. The panel of librarians and publishers/providers explore how both sides of a transaction initiate, cultivate, foster and maintain professional and business relationships through compromise and negotiation with each other for the terms of the individual sale and for the future.
In the past few years PDA (Patron-Driven Acquisitions) has moved from experimental to a mainstream strategy for accessing e-books. As PDA has matured we are less likely to ask "Should we offer PDA" and more likely to ask "How should we offer PDA". This Lively Lunch is facilitated by representatives from three very diverse academic libraries that are offering PDA in widely varying ways, and who are realizing that the "A" in "PDA" could stand for "Access" instead of "Acquisitions".
At McMaster University we have used mediated short term loans and purchases from EBL since 2007, and have participated in a consortial PDA pilot with Ebrary. We're currently modeling the effects of purchase triggers as we contemplate a move to unmediated access.
At Western University we have been experimenting with PDA since 2007. Applying the lessons learned after completing pilot projects with EBL, Ingram Coutts, and with our provincial consortium we were able to successfully incorporate PDA into our regular acquisitions processes.
At Providence College, we decided "play it safe", and not acquire ANY e-books simply based on patrons' requests. Instead, we chose what was then a unique offering from EBL - the ability to provide access as short-term loans instead of purchases. While the program started out as an experiment, we've grown very fond of it, as it inexpensively bridges gaps in Collection Development and ILL.
The presenters will share PDA experiences at their institution, provide some insights into trends, and offer attendees the opportunity to tell about their own adventures in PDA. Come prepared for a lively discussion on:
Adam Chesler's Slides Anne McKee's Slides Kim Steinle's Slides
Unlike scholarly journals, eBooks have a more unpredictable audience and revenue. They also come in a greater variety of sizes and flavors. A librarian (Anne McKee, GWLA) will set the stage and 3 publishers of different sizes and shapes (new pub – Business Expert Press, STM pub – Springer, University Press – Duke) will describe what makes it’s easy and what makes it hard to sell to academic libraries.
Changing methods of instructional delivery and online instruction are altering how video is used and delivered in the academy. Increasingly faculty and students expect videos to be available in streaming format. While only 1/3 of all academic libraries currently provide streaming video services (Primary Research Group, 2010) faculty anticipate using more video and cannot find quality/appropriate material for their instruction. In seeking the content they need, faculty often bypass the library, using what they can find, where they can find it, (Kaufman and Mohan, 2009) with YouTube often the destination of choice.
There is considerable disagreement within academic and library spheres as to how videos can be made available through streaming. Some argue that digitizing and streaming requires permission/licensing, and payment for streaming rights; others argue that digitizing and streaming fall within Fair Use. Regardless of the opposing viewpoints, the process of providing streaming video is labor intensive, and time consuming. But providing access to streaming video needn’t always require prolonged licensing negotiations, expenditure of precious materials budgets, or large investment in personnel time and effort.
Many websites besides YouTube deliver quality content appropriate for use in instruction. Hundreds, perhaps thousands, of videos are readily available on open access websites.
Libraries can provide access to videos available on these sites with a minimum of effort. Proactively providing links to these sites, descriptions of their content, and promoting them to faculty, students and other library users can help address the growing demand for streaming video with a minimal investment in time and effort, and no investment in collection/acquisition funds.
In this session the presenter, an acknowledged leader in academic streaming video, will displays and describes (including scope, organization and limitations) a wide variety of websites that provide legal access to streaming video. Time permitting, low-cost pay-per-view sites will also be covered.
Over the past two years, Boston College has engaged in a number of e-book programs, some based on staff selection and others using patron-driven selection models. This session will report on a recent assessment done by the e-book task force at Boston College and will include comparisons of usage across staff and patron selected individual titles and packages. The question of “what data is meaningful and useful” will be discussed as will ways in which Boston College has worked to streamline internal workflows to maximize access to and delivery of e-book content. Susan Stearns from Ex Libris will close with an update on ways in which cloud-based community services can further streamline the work of individual libraries and provide more useful analytics for evaluation.
The acquisition of international materials in university libraries presents unique challenges and opportunities. Our presentation will focus on two aspects, development of Western European approval plans and the selection, acquisitions and processing of Middle Eastern Materials. In light of library-wide reorganizations at both University of North Carolina at Chapel Hill (UNC) and the University of California at Los Angeles (UCLA), over time, these plans evolved to reflect collecting needs under a new organizational structure from both the subject/area specialist point of view as well as the acquisitions/processing staff perspective. We will present issues related to the selection-to-shelf life cycle with examples from the UNC and UCLA collections based on our experiences and workflows. Discussion of alternative experiences and processes from other institutions are welcome.
As a result of receiving an unexpected $410,000 for replacement materials, Phoenix Public Library needed to quickly identify how to develop targeted, community-based material purchases in a fraction of the usual time allotted to such a large project. Phoenix used collectionHQ™ and long standing vendor partnerships to select, order and receive approximately 20,000 book in under 260 days. This project increased annual purchasing by 7% without adding any new staff or releasing current staff from other duties.
Kathleen Sullivan, the Collection Development Coordinator for the Phoenix Public Library, will outline the steps used to accomplish this task with specific emphasis on using collectionHQ to define needs and the importance of developing successful vendor partnerships. Charleston Conference attendees will be asked to consider and discuss the implications of this project in light of continuing staff reductions in many Collection Development and Technical Services departments. They will also consider how the strategies incorporated into this project can be used in succession planning as current staff cycles out of the workforce.
The City of Phoenix has been awarded (July 15, 2012) an ICMA Center for Performance Measurement Certificate of Excellence for the library's use of collectionHQ and vendor partnerships.
In the last decade, in research libraries, we have seen a shift in emphasis from print to electronic. Although print resources remain a critical part of research collections, there is increased pressure on most campuses to either cap or reduce the library’s footprint for print. At the same time, with the development of Google Books, the Internet Archive, and the HathiTrust, we have seen the emergence of true print surrogate collections in the cloud. Likewise we are also seeing a genuine push to develop shared print repositories at the regional or national level. Electronic collections, collections in the cloud, and shared print repositories have forced us to rethink “what is a collection” and how we build it.
Many libraries have begun to pursue monographs deselection projects, driven by low circulation rates and space pressure. Such projects take many different forms. Join us as we contrast a large-scale collaborative initiative and an ongoing individual library operation.
Collaboration: The Michigan Shared Print Initiative (MI-SPI) involves seven academic libraries, along with the Midwest Collaborative for Library Services (MCLS). Using data analysis tools developed by Sustainable Collection Services (SCS), MI-SPI identified candidates for removal from individual collections while maintaining a shared distributed collection among participants. The group plans to utilize these tools and processes to expand the cooperative effort. Two perspectives will be presented: a participant library with no pressures on collection space and the project facilitator.
Workflow Integration: Large-scale weeding, shared print and transfer projects can create major spikes in a library’s workload, even when batch processing and rules-based approaches are utilized. James Madison University (JMU) has chosen instead to flatten their deselection workload, by focusing on 2-3 subjects each year. This creates a smaller, more predictable workflow, and enables weeding and transfers to be integrated into routine operations. Potentially disruptive ad hoc projects are converted into a manageable part of the library’s annual workload. In this session, JMU and SCS will describe their ongoing collaboration, and the path toward routinizing deselection work.
Over the past several years, Utah State University Library has followed national patterns by rapidly developing our e-book collection to support the research and teaching needs of the university. In certain disciplines, however, we have been particularly aggressive, specifically, in psychology, environmental science, biology, and life sciences. These areas reflect several of the disciplinary strengths of our institution. Our question is whether or not, in the world prior to demand driven acquisitions, prospective buying of large amounts of content has had any effect on electronic collection use within disciplines. We will present an analysis of our overall e-book usage data from the past several years in order to ascertain whether our emphasis on electronic collection building in specific subject areas has resulted in a proportional increase in use in those areas. We will then compare these trends with print book use in the same subject areas, to see whether we were accurate in projecting that e-books would become the preferred format once they were more widely available. We will discuss the ways in which we have successfully changed our collection building patterns as well as areas where we can improve or where we may want to refocus our efforts. We will also share the challenges we faced in gathering and analyzing our data. Audience members will be encouraged to share their own thoughts on how to find the appropriate balance between print and e-book collection development for their institutions as well as how to think about e-book usage reports. Attendees can expect to learn about the challenges of e-collection assessment and will learn strategies that they can adapt to their own institutions.
This session invites attendees to learn about turning underused collections into vibrant and relevant parts of the library through collaboration with key constituents in the academic and local community and staying true to the mission and vision.
Speakers will provide perspectives on reviving unique collections in the library that hold value and importance but have lost connection to the college curriculum and the undergraduate research on campus. The experience of learning about the community the collections are purposed to support, renewing the mission and vision in order to revitalize and rebuild the collections, and mapping the collection to the curriculum to ensure future relevance will be shared. The speakers will discuss strategies to work with faculty, colleagues, and administration to open the doors to collaboration and facilitate continual support from key stakeholders.
Jennifer Ditkoff, Head of Collection Development, will share her experience rebuilding the Keene State College Curriculum Materials Library. The CML, once a well funded, staffed, and utilized collection, became disconnected to the curriculum of the Education department and NH education standards. By engaging in a study on local curriculum libraries, collaboration with the Education department has been restored and the vision renewed.
Mason Library Archivist, Rodney Obien, will share his experience renewing the vision for special collections, reconnecting archival materials to the undergraduate curriculum and increasing access to special collections. The special collections now garner national recognition and resulting expansion of the collection has facilitated renovation of special collection space and development of a primary source information literacy curriculum.
Audience members will discuss strategies to envision their own spaces with new life and breath, highlighting the positives pieces within. They will also learn methods to develop their own library’s unique collection to become a relevant, well-used portion of the main library and throughout the campus community.
The publishing Industry is experiencing an exponential growth in new product offerings. With each new product, we are seeing a constant struggle in meeting the content classification requirements set forth both internally by the publisher, as well as those needed by external distributors. How can this information management become a functional, consistent, and efficient system, blending both the publisher’s internal needs as well as the needs of the users?
Forming a strong content strategy plan is crucial for gaining as much exposure as possible. Striving to improve usability of the content, while also creating a cutting-edge search functionality and improved “findability”, should be the key initiatives of every plan.
This discussion strives to address some of the key issues in content classification and management.
Interlibrary loan data for book titles can reveal much about how well a library collection is meeting the needs of its users. They can also serve as informative feedback for modifying collection development decisions. Brown University and the College of New Jersey independently studied their local ILL borrowing data in an effort to enhance their collections and improve their collection development practices.
At Brown University, researchers focused on faculty borrowing data with the intent of identifying gaps in the collection from the faculty perspective. Utilizing MarcEdit and Excel, faculty ILL requests covering the period from 2008 through 2011 were compared against the library’s holdings and then analyzed by requesting department, publication date, publisher, language and subject classification. This presentation will summarize the result of the analyses and how they affected purchasing decisions, collection development, and the communication dynamic within the library and with academic departments.
At the College of New Jersey, researchers examined the relationship between books borrowed and books subsequently bought, likewise looking to refresh the dialogue between selectors and patrons. Researchers sought to answer two fundamental questions: What do ILL book requests and circulation data tell us about our collection and our patron needs? Can these data help us shape our collection development policies to better serve our patrons? To answer these questions, several comparative analyses were completed using recent ILL and circulation data to determine the effectiveness of purchasing methods and to examine differences in usage patterns and subject interests among undergraduates, graduate students, and faculty.
Both presentations will demonstrate the benefits of using ILL data to enhance collections and collection development practices.
It is 10 years since Research4Life’s HINARI programme first leveraged the resources of the World Health Organisation, Yale University Library, and six leading medical publishers to provide developing world institutions with free or low cost access to a body of the world’s most important published medical research. During that time the programme has proved hugely successful, as judged by such metrics as number of participating publishers, number of contributed journals and other information resources, and number of institutions registering for access.
Efforts to measure the impact on recipient communities of the newly available research have been undertaken on two fronts – bibliometric analysis and the collection of individual testimonies and case studies. Methodological challenges have prevented what bibliometric analyses that have been conducted so far from reaching firm conclusions about impact. With these methodological issues firmly in mind, Research4Life has gathered a team of specialist bibliometricians and analysts among its library and publisher partners to develop a specification for the most rigorous attempt yet to measure the impact of access to Research4Life content in terms of quantity and quality of research output.
In addition to developing statistical analyses however, we have also taken seriously the narrative power of true stories as a powerful indication of the impact that our programmes have had in the field. This presentation will discuss some of the impacts revealed by these case studies (now collected together in a published booklet) and the background to how they were developed, as well as providing an introduction to our plans for a bibliometric impact analysis and the work we have undertaken so far.
Are collection development policies viable today? In order to answer that question, librarians at the University of South Florida, Tampa Library sent out a survey to all academic ARL Libraries to obtain a holistic picture of academic collection development policies, how they are changing due to the abundance of electronic resources and new methods of data-driven acquisition. The transition to electronic resources and the changing role of the collection development librarian are having a tremendous impact on the manner by which libraries select and acquire new materials. The goal of this research project further elucidates the current trends of collection development policies in academic libraries as well as gauge current use and efficacy. The survey and the analysis of the results will be revealed.In contrast, the Ottenheimer Library at the University of Arkansas at Little Rock is rewriting, revising, and expanding its collection development policy. One impetus to begin the revision emerged from recommendations made by a team of library staff who conducted the Association for Research Library’s (ARL) Collection Analysis Project (CAP) from 2009 to 2011. The Library is still in the initial stages of the revision project and is committed to completing it. This presentation will outline the reasons for the commitment and the benefits anticipated or already realized by participating in this process.
Managing collections can be challenging for even the most experienced professional, so it’s not surprising that newly minted collections managers often feel overwhelmed. This session is geared toward librarians who are new to collections management and provides perspectives from both a seasoned collections management librarian and a relative newcomer to the field. By sharing examples from their individual institutions, the presenters will discuss first-year expectations, valuable management resources, approaches to managing collections, relationship-building with stakeholders, resource challenges, change management, financial constraints, collaborative collection development, and more. Attendees will be encouraged to ask questions, including topics of interest to them such as budgeting, licensing, cancellation projects, and weeding.
The University System of Maryland and Affiliated Institutions (USMAI), a consortium of public university and college libraries in Maryland, is investigating the possibility of establishing a viable consortial ebook DDA program. While several member Libraries have established individual DDA programs, this effort represents the consortium’s initial investigation and discussion regarding an ebook DDA program. Because a central aspect of the mission of USMAI is to provide unified, cost effective and creative approaches to the acquisition and sharing of information and knowledge resources across member libraries, it only makes sense that we would be investigating a consortial DDA program. Additionally, as other libraries and library groups in Maryland (academic, public, and school), consider how best to offer access to ebooks for their users, any work USMAI does has the potential to benefit the larger statewide library community. Several librarians at the University of Maryland, Baltimore County (UMBC) have been involved in gathering information to share with the directors and member libraries. We will share the results of our search for a model beyond the standard multiplier approach as well as where we are and next steps. Because DDA models are evolving, we hope the audience will ask questions and be able to share their experiences with consortial DDA programs.
DePauw University has routinely used faculty collaboration, book reviews, patron-input and other conventional methods to make informed selections for its collections. Like most academic libraries however, there is still a need to re-assess our operations and adopt newer tools to alleviate the rising cost of books. One of such options is Patron-Driven Acquisitions (PDA). This is in part a direct response to the large number of loan requests and non-circulating titles. The PDA uses periodic data to identify quality books of an interdisciplinary nature that were frequently requested via inter-library loan (ILL). For the past three years, De Pauw University libraries have strengthened its collections using the PDA approach. In order to ensure that selection is limited to only quality, cross-disciplinary titles linked to subjects taught and researched, only faculty and student requests of print materials were used in this initial project.. This paper will analyze and discuss with other conference participants, the benefits and drawbacks of DePauw University’s use of PDA over the last three years.
Usage statistics show ever-increasing reliance on online journals in academic libraries – so who needs print collections? Interlibrary loan data reveal continued demand for older print titles, thus most academic librarians hesitate to withdraw print volumes for titles lacking online surrogates. Libraries are torn between the seemingly conflicting goals of alleviating crowded stack space yet trying to speed delivery of articles from print journals to patrons.
Addressing these needs, members of the Maryland Digital Library, the state’s consortium of public and independent academic libraries, devised the “Shared Distributed Journal Collections Project.” Launched in 2010, the project’s goals are: to improve access to print journals held in partner libraries; to save space in crowded collections; to realize cost savings; to provide rapid electronic delivery of articles to end users; and to preserve access to information.
Fourteen of the fifty consortium members joined initially, each one selecting approximately 20 titles and committing to retain them in print or microform until 2020. To expedite access, they promised to deliver requested articles electronically and to maintain their holdings information in a shared document. After the first year of operation, the project coordinator analyzed statistics submitted by partners on five measures of assessment centering on cost savings and lending activity.
How many requests were processed among the participants? How many titles were weeded, and what cost savings accrued? Who benefited most from the project? What policies govern the program? The audience will learn about these issues in the session and will take away tips on establishing a similar cooperative venture. The presenter will elicit discussion on challenges and possible solutions for launching and promoting a shared journal collection project among disparate types of academic libraries.
With the economic downturn libraries need to show a return on investment on each dollar they receive, especially within the collection development budget. Library's collection development decisions for e-journal and e-book purchases need to be based on detailed analytics, e.g., review of usage statistics reports and cost-per-use calculations. The process of gathering statistics from dozens of supplier platforms and then creating custom cost-per-use reports is manual and time consuming. Additionally, in a corporate library settings, ad-hoc reporting, historical trending bears significance. At the end of 2010, the Library acquired a product, called SwetsWise Selection Support, to be implemented in 2011. The benefit of the new product was that it could "gather stats" automatically. Additionally, the Library staff did its own customization and imported historical data for creating trending reports for budget analysis and uploaded cost and usage data for ebooks.
The presenters will discuss the importance of libraries showing ROI and how the library creatively put together a product they needed in order to proves it value to its financial and upper management teams. The presenters would also like to open a discussion of how other libraries are showing their return on investments.
Todd Carpenter's Slides Michelle Norell's Slides
Franny Lee's Slides Ronda Rowe's Slides
Wide and cheap availability of cloud-based media services is upon us. With the transformations these services are already bringing to the consumption of music, video and interactive media, change has likewise come to educational and professional workflows: Documents in 2012 are read, written, collaborated on, and distributed anywhere an Internet-enabled device can reach. Among research institutions and other knowledge-intensive enterprises (e.g., R&D units, medical research teams, on-campus etc.), widespread adoption of this new cloud functionality will bring dramatic changes in the ecology and characteristics of content use and re-use. Repertory-style licensing is already an important component to facilitate this shift in knowledge workers’ and researchers’ workflows. Indeed, as cloud-based content usage increases, repertory-style licensing will likely become an ever more critical and indispensable part of the toolkit for collaboration and content-sharing.
This concurrent session will describe an ongoing doctoral research project, supported by the British Library, which explores the concept of the library collection in the digital world. Based on interview and survey data collected from library and information practitioners, people working in social enterprises, faculty members and policymakers, three interpretations of “collection” will be suggested: collection as thing, collection as access and collection as process. The presentation will propose a revised collection development hierarchy which incorporates these three concepts, outlining the potential impact of these ideas on collection development strategies, tactics and operations in the digital world.
In today’s electronic resources world, we are faced with a multitude of ERM products to evaluate and consider for purchase. If a library chooses a commercial product, it requires thousands of dollars not only to purchase the product, but to populate the data as well. Often, our internal customers find these products too difficult to use and interpreting the ERM fields is challenging. Alternatively, if an open source product is chosen, that library would still have to invest hundreds of man hours in order to configure the product to the individual library’s needs. Often the data provided in the open source products are important to ER librarians, but do not necessarily get at the heart of what a subject selector needs to make informed decisions when evaluating resources. In short, when it comes to licensing and understanding ER information, subject specialists and ER librarians often experience a disconnect over what information is really important, and subject specialists often depend on the ER librarian for interpretation.
At the University of Houston, we responded to our subject specialists’ needs to have relevant and up-to-date licensing information by building a better mousetrap, or ERM tool, which we have called the Electronic Resources Licensing Repository (ERLR). We used ERMI definitions to determine the fields for the repository and built the tool in-house. The ERLR is not meant to supplant the ERM we currently use, but rather to give subject specialists access to relevant information quickly and easily. Also, the ERLR contains additional information not typically found in commercial ERM products.
This presentation will discuss how we designed and built our ERLR, how we populated both the ERLR and our ERM, and share feedback survey data we gathered from the library’s internal customers on the usefulness of the ERLR.
Learn how to apply GIST to streamline local and cooperative acquisitions, collection development and evaluation, discovery, gift, interlibrary loan, and weeding workflows. Want to transform your acquisitions, collection development and interlibrary loan operations, but not sure how to start? Learn how to develop strategies for implementing the Getting it System Toolkit - a tool designed to reshape your library’s acquisition and collection development workflows. GIST for ILLiad was released in 2009 and allows acquisitions and interlibrary loan to work together, while also encouraging end-users to discover full-text from Google, Hathi, and other providers. In addition, in 2010, the GIST Gift and Deselection Manager was released - a tool for streamlining gift processing and batching collection evaluation workflows. Lastly, the GIST Acquisitions Manager was released in 2012 and is designed to work with various services and systems such as GOBI, ILLiad, OCLC, CCC Get It Now, Amazon, and many more. The session will describe how to implement these tools and bring together stakeholders from your library (as well as from across multiple libraries) with customized workflows that save staff time, increases collection diversity and value, and easily coordinates collection development.
This session describes a project at Kent State University to selectively move 600,000 monograph volumes to remote storage in seven weeks. The “smart pull” was performed on a database extraction based on a variety of criteria including use, publication year, and subject. Using nine crews with laptops, a storage vendor scanned 1.2million item barcodes at the shelf in order to find the 600,000 items that met the extract criteria; these found items were boxed and moved directly to storage. The library staff did not have to sort or move anything. The resulting collection left in the stacks contained those books with the most recent publication dates, the highest circulation counts, and the most important subjects – across the entire range of LC call numbers. No entire call number ranges were displaced in the process. The remaining collection is half the size, but is twice as focused and dynamic.
