Phyllis Kaiden is a Senior Product Manager for Serials Solutions. In her current role, she is defining the vision and product requirements for Serials Solutions Intota™. 
Phyllis is a professional librarian with experience in public and academic libraries. She has held positions in all aspects of software development, including developing ILS systems and student systems for higher education.  Prior to joining Serials Solutions, Phyllis managed digital content services products for OCLC.